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Privacy Policy – Virtual Flow Company

This statement was last updated on 24.05.2026.

 

Virtual Flow Compan is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you engage our services.

1.    Data We Collect

We may collect the following personal data:​

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  • Contact information (name, email, phone number, business address)

  • Payment information (bank details, invoices)

  • Business-related data provided to us for the purpose of delivering services

  • Communication records (emails, messages, calls)

2.    How We Use Your Data

We use your personal data to:​

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  • Provide and manage our virtual assistant services

  • Communicate with you regarding your projects and invoices

  • Comply with legal and regulatory obligations

  • Maintain records for accounting and administrative purposes

3.    Legal Basis for Processing

We process personal data on the following bases:​

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  • Performance of a contract: to provide the services you have requested

  • Legal obligation: to comply with applicable laws

  • Legitimate interests: to maintain our business operations efficiently

4.    Data Sharing

We will not sell, trade, or otherwise transfer your personal data to outside parties except as required by law or where necessary to provide our services (e.g., accountants, payment processors.

5.    Data Storage and Security

  • We store personal data securely and take appropriate measures to prevent unauthorizedaccess, disclosure, or destruction.

  • Personal data will be retained only as long as necessary for business, legal, or tax purposes.

6.    Your Rights

You have the right to:​

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  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data, where lawful

  • Object to or restrict processing in certain circumstances

  • Request a copy of your data in a portable format

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Requests can be made by contacting us at amy@virtualflowcompany.co.uk

7.    Cookies and Website Data

  • Our website may use cookies for analytics and performance. No personally identifiable information is collected without your consent.

8.    Changes to this Policy

  • We may update this Privacy Policy from time to time. Updates will be published on our website, and the effective date will be revised.

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Contact

​For questions regarding this Privacy Policy or your data, please contact amy@virtualflowcompany.co.uk

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